If you're an existing member and new to Photocrati Pro, Photocrati Pro would be installed not as a regular update, but as a new theme following the instructions below...
INSTALL PHOTOCRATI PRO
1) Login and download Photocrati Pro from your members account:
2) Log in to your website's Dashboard.
3) Go to Appearance >> Themes >> Add New , click "Upload" and then browse to find the Photocrati Pro zip file on your computer. Click Install Now.
4) Once your theme has completed installing, click "Activate."
Your theme is now activated! 🙂
*Please be sure NOT to unzip or open the theme file prior to installation - WordPress requires the file to be in zip form in order to install correctly.
Photocrati Pro Galleries
1) Go to Plugins >> Add New > search 'NextGEN Gallery' > Install > Activate!
2) Install NextGEN Pro: Log in to your Members Account and click to download NextGEN Pro...
3) Return to your WordPress dashboard and under Plugins >> Add New > locate your copy of NextGEN Pro and click Install > Activate!
*TIP for Mac Users Download your .zip packages in Chrome Browser so they do not auto-unpack.