The support team is online Monday - Friday (except holidays) from 2am-6pm EST.. Please fill in all required fields* Try searching for your answer before opening a ticketName* First Last Email* Website* What product is your question about?*Select from list ...Photocrati ThemeNextGEN ProNextGEN GallerySubject of your question:*Please keep this description to one sentence. How may we help you?*Please provide as much detail as you can. We may later ask you to test for a possible plugin/theme conflict. URL to page with error (optional) Screenshots Drop files here or Select files Accepted file types: jpg, Max. file size: 10 MB, Max. files: 10. Screenshots are a huge help! Try a browser extension or free apps like Jing, Owely, Monosnap. 10MB limit per image with a max of 10 files.Tools > Site Health > Info (optional)If you can locate these server settings and copy and paste them here, they do help us troubleshoot if your question is error related.Quick note!*We do not provide customization support beyond the built in options. You're welcome to submit feedback to us about features you hope to see in future updates. Otherwise, we suggest posting a 'help wanted' ad at jobs.wordpress.net, Elance, Guru, or Craigslist for customization assistance. Please check this box that you have read this note and agree. Please be respectful to our support team. We’re here to help you. The use of foul language will not be tolerated.HiddenNumber