You might have seen this error when you attempted to upload images, install your theme, or install a plugin.
An out of memory error means that your web host or server needs to provide an increase in memory for you to use to be able to upload large batches / large files to your website. To do this, you’ll need to contact your server host tech support and have them install a php.ini file to your wp-admin directory specifying at least 128 MB of memory allowed (256MB is ideal). Also, while you’re contacting them – make sure that your PHP Safe Mode is turned OFF and that your wp-content directory has a permission setting of 755.
kbraddock
30 Sep 2010Hi, I cannot upload images into my gallery. I just get a spinner that never quits. Can you help?
kbraddock
30 Sep 2010Hi, I cannot upload images into my gallery. I just get a spinner that never quits. Can you help?
support
30 Sep 2010@kbraddock –
Have you upgraded to v3.0 yet or are you still using v2.2? If you have not upgraded yet, I would encourage you to do so, as this version has our own Gallery Management system included! See tutorial how to upgrade: here. 🙂
If you have any questions about the upgrade, please add a comment at the bottom of the page, I’ll respond there as quickly as possible! 🙂
support
30 Sep 2010@kbraddock –
Have you upgraded to v3.0 yet or are you still using v2.2? If you have not upgraded yet, I would encourage you to do so, as this version has our own Gallery Management system included! See tutorial how to upgrade: here. 🙂
If you have any questions about the upgrade, please add a comment at the bottom of the page, I’ll respond there as quickly as possible! 🙂
lisa
7 Oct 2010I have the same issue as kbraddock and have posted in several other topics related to the same issue. I started on version 3.0.1 so there was no upgrading involved.
lisa
7 Oct 2010I have the same issue as kbraddock and have posted in several other topics related to the same issue. I started on version 3.0.1 so there was no upgrading involved.
magnus
8 Oct 2010I also have the same problem with the spinner that never quits.
When I installed there were no folders created. How should the folder structure in wp-content be?
magnus
8 Oct 2010I also have the same problem with the spinner that never quits.
When I installed there were no folders created. How should the folder structure in wp-content be?
support
11 Oct 2010@lisa, @magnus,
For those users experiencing the same thing as you, for them – when installing on a fresh installation of WordPress, the Theme worked perfectly. This indicates either a malfunction happened when installing WordPress in your current site location. Therefore you would either need to reinstall WordPress and transfer your current content to the new installation/ OR refresh the WordPress files – read how to refresh (which is just the same as manually upgrading) to see if either of those work for you.
Another indicator of things not working would be a badly coded third-party plugin. Plugins are created from various developers, a lot who don’t keep their plugins up to date with the current version of WordPress, so any number of things can happen, namely – causing other plugins or themes to not work properly.
There are certain settings that need to be in place for our Theme to work(namely, 755 permissions, a php.ini installed with at least 20MB memory allowed, GD Library enabled). More times than not, if something in our theme is still not working, even at 777 settings (which you should never run your site on) things still do not work, than it’s either a bad installation of WordPress, a bad installation of our Theme or your selected server host just simply is not WordPress friendly.
support
11 Oct 2010@lisa, @magnus,
For those users experiencing the same thing as you, for them – when installing on a fresh installation of WordPress, the Theme worked perfectly. This indicates either a malfunction happened when installing WordPress in your current site location. Therefore you would either need to reinstall WordPress and transfer your current content to the new installation/ OR refresh the WordPress files – read how to refresh (which is just the same as manually upgrading) to see if either of those work for you.
Another indicator of things not working would be a badly coded third-party plugin. Plugins are created from various developers, a lot who don’t keep their plugins up to date with the current version of WordPress, so any number of things can happen, namely – causing other plugins or themes to not work properly.
There are certain settings that need to be in place for our Theme to work(namely, 755 permissions, a php.ini installed with at least 20MB memory allowed, GD Library enabled). More times than not, if something in our theme is still not working, even at 777 settings (which you should never run your site on) things still do not work, than it’s either a bad installation of WordPress, a bad installation of our Theme or your selected server host just simply is not WordPress friendly.