My Theme Options Disappeared, All I See is Sidebar & Footer?
This happens when your dynamic styling is turned off. Go to Theme Options >> Other Options > Dynamic Styling, switch it to 'YES', then clear your browser cache and reload…
E-Commerce Galleries: First Thumbnail in ECommerce Gallery Says “Are You Sure You Want to Empty the Cart?”
When you click on the first image in an ECommerce Gallery, you are asked "Are You Sure You Want to Empty the Cart?" Typically this happens when you have your…
Galleries Not Working in Internet Explorer 10
Slideshow and Filmstrip galleries won't display in Internet Explorer 10 Solutions: By adding a small line of text to the header.php file, we can force Internet Explorer 10 to…
404 Page Not Found Error
404 Page Not Found : This error is commonly found on GoDaddy Servers, but occasionally happens on other hosts as well. To resolve this, refresh your permalinks by clicking Settings…
Caching Plugin Not Working with ECommerce Gallery?
The documentation below refers to an older legacy version of the Photocrati Theme. We recommend that you upgrade to Photocrati Pro and enjoy our new Ecommerce system NextGEN Gallery with…
Slow Admin Panel – How Do I Speed Up My Site?
Is your site or admin panel running slowly? While Photocrati performs very well on most servers, we're always looking for ways to make our theme faster. We've also communicated extensively…
ECommerce Galleries Not Working? Start Here
The documentation below refers to an older legacy version of the Photocrati Theme. We recommend that you upgrade to Photocrati Pro and enjoy our new Ecommerce system NextGEN Gallery with…
Image Upload Problems: Overview
When I try to upload a logo or background, I get an error message "directory must be writeable". This is most commonly due to permissions issues with the host server.…
Cannot Upload .png logo
I'm having trouble uploading a logo .png file Some servers that don't fully support the WordPress software, need additional settings in place for uploading. In this case, a user on…
Content Aligning Right
Content Aligning Right on Large Screen Resolutions Solution: This is due to not enough height for your header. Make sure that under Theme Options >> Customize Theme > Header, that…
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