Caching Plugin Not Working with ECommerce Gallery?
The documentation below refers to an older legacy version of the Photocrati Theme. We recommend that you upgrade to Photocrati Pro and enjoy our new Ecommerce system NextGEN Gallery with…
Broken Albums & Galleries in Album Don’t Link
The documentation below refers to an older legacy version of the Photocrati Theme. We recommend that you upgrade to Photocrati Pro and enjoy our new gallery system NextGEN Gallery with…
How Can I Reinstall the Photocrati Theme?
To go back a version or reinstall your site: Completely reinstalling the Photocrati Theme requires more than removing the theme files from your server or re-uploading old theme files. You'll…
Slow Admin Panel – How Do I Speed Up My Site?
Is your site or admin panel running slowly? While Photocrati performs very well on most servers, we're always looking for ways to make our theme faster. We've also communicated extensively…
Image Upload Problems: Overview
When I try to upload a logo or background, I get an error message "directory must be writeable". This is most commonly due to permissions issues with the host server.…
How Do I Remove Border Around Single Images?
How can I remove the border around the images in my pages and blog posts? The easiest way to do this, would be to go to Theme Options >> Other…
Cannot Upload .png logo
I'm having trouble uploading a logo .png file Some servers that don't fully support the WordPress software, need additional settings in place for uploading. In this case, a user on…
How Do I Add An Unlinked Item In The Menu?
1) Create a Custom Menu. 2) Under the 'Link' menu option to the left, add a name (Link Text) for your Parent menu label. 3) Add a hashtag (#) as…
Content Aligning Right
Content Aligning Right on Large Screen Resolutions Solution: This is due to not enough height for your header. Make sure that under Theme Options >> Customize Theme > Header, that…
E-Commerce Galleries: Cart Totals Not Adding Up
Solution: Currency symbols shouldn't be used in the e-commerce settings boxes. Make sure that only numbers and no symbols are used in the boxes. :)